Certified IT Solutions for Small Business - Educational - Non Profit

Small Business owners and mangers have many competing priorities occupying their time. Having a smoothly running computer network can bring significant efficiencies to the operations and help create a competitive advantage over your competitors.

We offer our small business customers two ways of using our computer services. Some of our customers prefer our low hourly rate for on call service while others have chosen our proactive approach to computer service with our budgeted IT support and maintenance plan. Whether you choose our on call or our IT support plan, the service will always be great and delivered without any on-site or traveling fees!

• Mac Server Systems and networking support
• Integrated Mac & Windows Environments
• New MA Data Security Compliance (201 CMR 17)
• Help Desk Services On-site or Remote
• Network monitoring & maintenance
• Office relocation and setup
• Data recovery from damaged or failed hard disk
• Windows on a Mac setup for Boot Camp, Fusion, Parallels
• Web Consulting and Design
• Search Engine Optimization & Internet marketing

• Virus and Spyware removal
• Hardware/software installation & upgrades
• Security assessment & implementation
• VPN/firewall/remote access
• E-mail Services
• Anti-Spam solutions
• Backup/restore disaster recovery
• Router/switch configuration
• Upgrades and patches
• Database services and report writing

Offices with Mac & Windows Systems

Hub Tech Pros specializes in supporting networks with Mac & Windows systems. Our service engineers are both Apple and Microsoft certified and understand all the challenges in making these systems run properly together. We know there are many different reasons for having mixing networks, and Hub Tech Pros is here to effectively support both systems with a high level of expertise and experience. Customers with primarily a Windows environment often choose Hub Tech Pros for outsourcing their Mac Support. We will work with your IT staff to resolve any glitches or integration issues you are experiencing in your Windows environment.

Budgeted IT support and maintenance:

We encourage our customers to become proactive with their computer systems and subscribe to our Pro-Covered Priority One annual support plan. This plan covers the costs to maintain and troubleshoot all your system issues along with project management expertise to guide your future goals. Computer services can be provided on-site or remotely over the Internet. The goal is to manage your systems as well as if you had your own IT department at a fraction of the cost. On an annual basis you will find that this approach will cost your company less money by providing less down time and preventing minor glitches from becoming major business interruptions.

How to get started on a maintenance plan:

To start a new support plan, a certified Pro will make a scheduled visit to your office to complete the following:

• A site map will be created documenting all server, workstations,
• network printers and other networked equipment.
• Your systems will be cataloged and reviewed for meeting future
• requirements and compatibility.
• A network scan will be conducted to reveal any security problems
• or unusual activity.
• Backup systems and procedures will be reviewed and tested.
• A report will be provided to alert the customer to any issues that were
• discovered and need to be corrected.